Robocalls, Robotexts, and Consumer Consent Under the TCPA: Practical Steps for Compliance, Mitigating Legal Risks
New FCC Revocation of Consent Rule, Recent Developments

Course Details
- smart_display Format
On-Demand
- signal_cellular_alt Difficulty Level
Intermediate
- work Practice Area
Corporate Law
- event Date
Thursday, April 3, 2025
- schedule Time
1:00 p.m. ET./10:00 a.m. PT
- timer Program Length
90 minutes
-
This 90-minute webinar is eligible in most states for 1.5 CLE credits.
This CLE webinar will discuss the FCC's new robotext and robocall rules under the Telephone Consumer Protection Act (TCPA) effective Apr. 11, 2025. The panel will explore the largest changes made by the new rules concerning revocation of consent, operational and compliance implications for businesses, and the related one-to-one consent rule that has now been postponed.
Faculty

Ms. Zielinski's practice focuses on class action litigation, complex commercial litigation, and compliance counseling. Her substantive areas of concentration include the antitrust laws and consumer protection statutes such as the Telephone Consumer Protection Act (TCPA). Ms. Zielinski regularly counsels clients on a wide variety of antitrust issues, including competitor interactions, competitor collaborations, resale price maintenance, minimum advertised pricing, tying, group boycotts, benchmarking, competitive information exchanges, non-compete agreements, exclusive dealing, reciprocal dealing, below-cost pricing, discounting practices, price discrimination, unfair competition, and deceptive practices. She has assisted companies with internal investigations and audits to assess compliance with the antitrust and corruption laws. Ms. Zielinski has helped companies implement compliance policies and launch training programs to reduce antitrust and corruption risk. She has given speeches and training presentations on antitrust compliance and recent developments under the antitrust laws.

Ms. Kohlstrand provides both strategic defense and compliance advice related to all aspects of consumer privacy, with a particular focus on the Telephone Consumer Protection Act (TCPA). She defends clients in a broad range of industries against class actions, complex commercial litigation matters, and arbitrations involving a variety of state and federal laws. Ms. Kohlstrand also assists corporations in responding to regulatory inquiries. In addition, she advises clients on matters related to data privacy and cybersecurity, including new product development, contract negotiations, mergers and acquisitions, data sharing and retention, policy drafting and implementation, the DSAR process, data breaches, and data breach and consumer class action litigation. With background as both a law firm attorney and in-house counsel, Ms. Kohlstrand has significant experience with various privacy and data protection requirements, including GDPR, CCPA/CPRA, GLBA, TCPA, FACTA/FCRA, HIPAA, NYDFS Reg. 500, PCI-DSS, BIPA, and other global, federal and state privacy laws and regulations, balancing risk and business needs. She regularly advises corporations and individuals on managing data breaches and regulatory inquiries, the design and implementation of privacy programs, employee cybersecurity training, data breach and consumer class action litigation (TCPA and BIPA), and compliance with state, federal and international privacy laws and regulations.
Description
In 2024, the FCC introduced new rules under the TCPA aimed at curbing unwanted robotexts and robocalls. The rules include new and stringent requirements for obtaining and revoking consumer consent. The revocation of consent rules allow consumers to withdraw their consent to receive such communications at any time and through any reasonable means. This change significantly impacts how businesses must handle consumer consent and manage their communication practices.
Another rule change that would have significantly altered requirements for obtaining consent to place robocalls or robotexts under the TCPA--the one-to-one consent rule--was postponed by the FCC for at least one year. On the same day, in Insurance Marketing Coalition v. FCC, the Eleventh Circuit Court of Appeal vacated the rule, finding that the new consent restrictions conflict with the statutory meaning of "prior express consent," and remanded the rule to the FCC for further proceedings. Businesses and their counsel should continue to monitor for new developments related to the rule.
Violations of these new rules can lead to severe consequences, including hefty fines and legal actions. Companies must review and update their current practices to align with the new rules. This webinar will provide a comprehensive overview of the FCC's new rules, practical steps for compliance, and strategies to mitigate legal risks.
Listen as our expert panel delves into the details of the FCC’s new robotext and robocall rules, their implications for businesses, and practical steps for compliance.
Outline
- Overview of the TCPA
- Revocation of consent rules
- Key changes and significance
- Methods for revoking consent
- Impact on business communication practices
- One-to-one consent rule
- Status
- Impact of the new administration
- Implications for businesses
- Legal and regulatory challenges
- Jan. 20, 2025 executive order issuing regulatory freeze
- McLaughlin Chiropractic Assoc. Inc. v. McKesson Corp.
- Trends in TCPA litigation
- Actions businesses should take now
- Adhere to existing prior express written consent rule
- Review and update consent practices
- Review and update procedures for tracking and responding to consent revocations
- Monitor the TCPA space for future rules and rule changes
Benefits
The panel will review these and other key issues:
- Key provisions of the revocation of consent rules
- The impact of the postponement of the one-to-one consent rule
- Legal risks and penalties for TCPA noncompliance
- Practical steps for businesses and counsel
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